River Valley Health
815 W 5th N St, Morristown, Tennessee, 37814
River Valley Health (formerly Cherokee Health) provides essential community services, but the patient experience is highly inconsistent. While many praise the individual doctors and therapists for their compassion, the administrative side—specifically scheduling and phone communication—is a frequent source of frustration.
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If you have trouble reaching them by phone, try visiting the office in person to schedule appointments.
✓ What Works Well
- Compassionate individual providers
- Comprehensive care services
- On-site pharmacy
✗ Areas to Improve
- Poor phone communication
- High staff turnover
- Scheduling delays
- Why can't I reach anyone on the phone?
- Why do my doctors keep changing?
Great doctors, bad admin
Hard to get an appointment
Essential community resource
- Category Health & Medical
- City Morristown
- State Tennessee
- Postcode 37814
- Country United States
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