Riverbend Village Dental Care
9511 Riverbend Village Dr, Suite I5, Charlotte, North Carolina, 28216
This practice is highly polarized. Many patients praise the friendly staff and the caring nature of the dentists, noting that they feel comfortable and well-cared for. However, there are significant concerns regarding billing transparency, aggressive treatment recommendations, and inconsistent administrative experiences. While many have had a positive experience, the reports of unnecessary procedures and billing issues suggest a need for caution.
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Always get a second opinion if you are recommended extensive or expensive dental work.
✓ What Works Well
- Friendly and welcoming staff
- Dr. Sonceau is caring and attentive
- Modern and clean facility
✗ Areas to Improve
- Reports of aggressive treatment recommendations
- Billing and insurance transparency issues
- Inconsistent administrative experiences
- Why are these extra procedures necessary?
- How do you handle billing and insurance claims?
- What are the options for payment plans?
Dr. Sonceau is the best, very caring and attentive.
They tried to upsell me on unnecessary work.
Great clinical care, but the billing process can be a mess.
- Category Health & Medical
- City Charlotte
- State North Carolina
- Postcode 28216
- Country United States
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