Health & Medical · Family Dentistry

Rivergate Dental

309 Northcreek Blvd, Goodlettsville, Tennessee, 37072

Google Maps Updated: 14 May 2026
Authenticity Score: 55/100
About

This practice has a very mixed reputation. While some patients report excellent care, there are numerous, serious complaints about rude front-office staff, disorganized scheduling, and aggressive upselling of unnecessary procedures. Many long-term patients have left due to these issues.

Our Review Process
20
Most Relevant
19
Newest
20
Highest
20
Lowest

We analyze 79 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 50/100
Admin Efficiency 30/100
Pro Tip

Always get a second opinion if you are told you need expensive, extensive work.

High Staff Turnover
Profit-Driven Reputation
Pros & Cons

✓ What Works Well

  • Some dentists are highly skilled and kind
  • Convenient location
  • Some staff members are very helpful

✗ Areas to Improve

  • Rude and unprofessional front-office staff
  • Disorganized scheduling and cancellations
  • Aggressive upselling of unnecessary work
Frequently Asked Questions
  • Why was my appointment cancelled without notice?
  • Are the recommended procedures really necessary?
  • How do I get a refund?
User Feedback

Patients feel the front office is a major barrier to quality care.

There is a strong sense that the practice is profit-driven.

Many patients feel their time is not respected.

Location Details
Street: 309 Northcreek Blvd
Neighborhood: Goodlettsville
State: Tennessee
Postcode: 37072
Country: United States
Location
309 Northcreek Blvd, Goodlettsville, TN 37072
Quick Info
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