Automobile · Nissan Dealership

Riverhead Nissan

1800 Old Country Rd, Riverhead, New York, 11901

Google Maps Updated: 19 May 2026
Authenticity Score: 72/100
About

Riverhead Nissan has a very mixed reputation. While many customers have had excellent experiences with specific sales staff and find the buying process smooth, there are numerous reports of poor service department experiences, including long waits, communication issues, and concerns about honesty. It's a dealership where your experience can vary wildly, so it's recommended to do your research and perhaps ask for specific staff members who have positive reviews.

Our Review Process
20
Most Relevant
15
Newest
20
Highest rating
20
Lowest rating

We analyze 75 public reviews for Riverhead Nissan using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 55/100
Transparency 50/100
Pro Tip

Always double-check your paperwork and ask for clarification on all fees before signing.

Large Inventory
Inconsistent Service
Pros & Cons

✓ What Works Well

  • Friendly and helpful sales staff
  • Smooth and fast buying process
  • Good selection of vehicles

✗ Areas to Improve

  • Poor service department communication
  • Reports of dishonest practices
  • Long wait times for service
Frequently Asked Questions
  • Is the service department reliable?
  • Are there hidden fees?
  • How is the customer service?
User Feedback

Sales team is great, but service is a nightmare.

Very happy with my new car purchase.

Avoid the service department if possible.