Riverland Community Health
1026 7th St W, St Paul, Minnesota, 55102
Patients are deeply divided, with many praising the compassionate care from specific providers while others report severe administrative failures. Long hold times, frequent appointment cancellations, and poor communication regarding medication refills are major pain points. While some feel the clinic is a vital community asset, others find the lack of responsiveness and administrative turnover unacceptable. The overall experience seems to depend heavily on which provider you see.
Request specific providers by name when booking, as the quality of care varies significantly between staff members.
✓ What Works Well
- Compassionate and skilled individual providers
- Sliding scale services for the less fortunate
- Convenient location and parking
✗ Areas to Improve
- Extremely long phone hold times
- Frequent appointment cancellations
- Unreliable medication refill process
- Why are my appointments being cancelled without notice?
- How can I get a response for my medication refill?
Administrative staff often seem overwhelmed or unhelpful
Some providers are excellent, others feel dismissive
Pharmacy communication is a recurring bottleneck
- Category Health & Medical
- City St Paul
- State Minnesota
- Postcode 55102
- Country United States
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