3010 SE Belmont St, Portland, Oregon, 97214
The recent merger has caused significant friction for long-term members. While many still value the personal service and competitive rates, the transition has been plagued by technical issues, poor communication, and difficulty reaching support. The sentiment is a mix of nostalgia for the 'old' credit union and frustration with the current state of affairs.
We analyze 76 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Be patient with the transition; in-person visits are currently more reliable than phone support.
✓ What Works Well
✗ Areas to Improve
Used to be great, now it's a mess.
Staff is still spot on, but the system is failing.
Not getting the same bang for the buck since the merger.