Rivermark Community Credit Union
1240 W 6th St, The Dalles, Oregon, 97058
Rivermark Community Credit Union has seen a significant decline in customer satisfaction following a recent merger. While some members still appreciate the friendly staff, many are frustrated by technical issues with the app, long wait times, and poor phone support. It's a branch that was once highly valued but is currently struggling with transition pains.
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If you have issues, try visiting the branch in person rather than calling; the phone support is currently a major bottleneck.
✓ What Works Well
- Friendly and helpful staff
- Good in-branch service
- Convenient drive-thru
✗ Areas to Improve
- Technical issues with the app
- Long wait times
- Poor phone support
- Why is the app not working?
- How can I reach a real person?
Service has gone downhill
Frustrating merger experience
Staff is trying their best
- Category Financial Services
- City The Dalles
- State Oregon
- Postcode 97058
- Country United States
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