Rivers Health
2520 Valley Dr, Point Pleasant, West Virginia, 25550
Rivers Health receives highly polarized reviews. Many patients praise the urgent care and specific doctors for their thoroughness and kindness. Conversely, there are serious complaints about the emergency department, including long wait times, dismissive attitudes, and poor communication. It seems to be a hit-or-miss experience depending on the department.
We analyze 52 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have a non-emergency issue, the urgent care department is highly recommended over the ER.
✓ What Works Well
- Excellent urgent care
- Kind and caring staff in some departments
- Thorough medical care from specific doctors
✗ Areas to Improve
- Poor emergency department experience
- Long wait times
- Inconsistent communication
- Is the ER wait time always this long?
- Why was I sent home without proper treatment?
Urgent care is great.
ER needs major improvement.
Doctors are hit or miss.
- Category Health & Medical
- City Point Pleasant
- State West Virginia
- Postcode 25550
- Country United States
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