Automobile · General Mechanic

Riverside Auto Repair

4919 Old Midlothian Turnpike, Richmond, Virginia, 23224

Google Maps Updated: 18 May 2026
Authenticity Score: 72/100
About

Riverside Auto Repair is a long-standing shop that has a loyal customer base but has seen some recent complaints regarding professionalism and communication. While many long-time customers swear by their honesty and fair pricing, newer reviews highlight issues with wait times, rude staff, and inconsistent repair quality. It seems to be a shop that is currently struggling with staffing or management transitions.

Our Review Process
20
Most Relevant
15
Newest
20
Highest rating
14
Lowest rating

We analyze 69 public reviews for Riverside Auto Repair using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 70/100
Transparency 65/100
Pro Tip

If you visit, try to go during off-peak hours to avoid long waits and potential communication issues.

Motorcycle inspections
Budget-friendly
Pros & Cons

✓ What Works Well

  • Fair pricing
  • Good for routine inspections
  • Friendly long-term staff

✗ Areas to Improve

  • Inconsistent customer service
  • Poor communication
  • Wait times can be long
Frequently Asked Questions
  • Are they still reliable?
  • Do they do motorcycle inspections?
  • Is it easy to get an appointment?
User Feedback

Used to be great, but service has slipped.

Honest shop, but be prepared for a wait.

Great prices, but watch out for communication gaps.