Riverside Dental and Orthodontics
4942 Arlington Ave, Riverside, California, 92504
This clinic receives mixed reviews, with a significant number of patients expressing frustration over billing practices, long wait times, and perceived greed. While some patients appreciate the clinical work, many report feeling like they are in a 'teeth mill' where the focus is on profit rather than patient care. Communication issues with the front desk are a recurring theme.
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Keep detailed records of all payments and insurance correspondence, as billing errors are frequently reported.
✓ What Works Well
- Convenient location
- Some staff members are friendly
- Comprehensive orthodontic services
✗ Areas to Improve
- Aggressive and confusing billing
- Extremely long wait times
- Rude and unprofessional front desk
- Why am I being charged for a paid claim?
- Can I get a refund for unused services?
The front office staff is often described as rude.
Patients feel the office is overbooked.
Billing disputes are a major source of dissatisfaction.
- Category Health & Medical
- City Riverside
- State California
- Postcode 92504
- Country United States
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