7117 Brockton Ave, Riverside, California, 92506
Riverside Medical Clinic - Brockton is a long-standing institution that many patients feel has declined significantly in quality following recent management changes. While many still value their individual doctors, the consensus is that the administrative system is broken, leading to long wait times, difficulty scheduling, and poor communication. It is a classic case of a once-great clinic struggling with corporate-level operational issues.
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If you need an urgent update, skip the phone and go in person to the administrative office.
✓ What Works Well
✗ Areas to Improve
The doctors are great, but the system is a disaster.
I've been a patient for 20 years and I'm ready to leave.
The phone system is a total run-around.