Automobile · Ford Dealership
Roanoke Ford
217 W Husseman St, Roanoke, Illinois, 61561
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Updated: 19 May 2026
Authenticity Score: 72/100
About
Roanoke Ford is a polarizing dealership. Many customers praise the sales team for being friendly, efficient, and easy to work with, often highlighting specific sales staff. However, the service department receives significant criticism for poor diagnostics, long wait times, and communication issues, leading to a mixed overall reputation.
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We analyze 80 public reviews for Roanoke Ford using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Service Quality
62/100
Transparency
70/100
Pro Tip
Sales are highly recommended, but consider other options for complex service repairs.
Sales: Highly Rated
Service: Mixed
Pros & Cons
✓ What Works Well
- Friendly and efficient sales team
- Easy and transparent buying process
- Small-town feel
✗ Areas to Improve
- Poor service department diagnostics
- Long wait times for repairs
- Communication issues in service
Frequently Asked Questions
- Is the sales process easy?
- How is the service department?
- Do they have a small-town feel?
User Feedback
Sales team is great, service needs work.
Easy buying process.
Frustrating service experiences.
Quick Info
- Category Automobile
- City Roanoke
- State Illinois
- Postcode 61561
- Country United States
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