103 Liberty St, Manchester, New Hampshire, 03104
Clients generally praise the intake team for being helpful and patient during the initial stages of VA claims. Many veterans feel well-supported and guided through a complex system. However, some users report frustration with communication and feeling like just another number when cases are not accepted. The firm is often described as professional, though consistency in follow-up remains a point of contention for some.
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The intake process is the strongest part of their service; be prepared with all documents early.
✓ What Works Well
✗ Areas to Improve
Intake staff is spot on
Process feels smooth for some
Communication needs work