Robert E. Butler, MD, FACS, FAAOA
6503 Menchaca Rd, Austin, Texas, 78745
Dr. Butler is widely praised for his expertise, kindness, and ability to solve long-standing ENT issues. Many patients feel he is a life-changer who truly listens. However, there are consistent complaints about long wait times and administrative disorganization. While the clinical care is top-notch, the office experience can be frustrating for those who value their time.
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Bring a book and be prepared for a wait; the clinical care is worth it, but the office efficiency is lacking.
✓ What Works Well
- Exceptional ENT expertise
- Compassionate and attentive doctor
- Effective surgical outcomes
✗ Areas to Improve
- Long wait times
- Administrative disorganization
- Difficulty with follow-up communication
- Why is the wait time so long?
- How do I get my records?
- Is this procedure necessary?
Dr. Butler is the best ENT I've ever seen.
Waited two hours for a five-minute visit.
Staff is friendly but the office is chaotic.
- Category Health & Medical
- City Austin
- State Texas
- Postcode 78745
- Country United States
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