825 Washington St, Suite 260, Norwood, Massachusetts, 02062
Dr. Robert Patz is highly regarded for his bedside manner and ability to listen to patients. Many patients feel confident in his surgical skills and appreciate that he doesn't rush appointments. The main complaints center on the office staff, with reports of rude behavior and poor communication regarding referrals and billing. It's a classic case of a great doctor hampered by a difficult administrative team.
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✓ What Works Well
✗ Areas to Improve
Dr. Patz is a gem, but the office staff makes it hard to return.
He really listens, which is rare these days.
Great medical care, but keep a close eye on your billing statements.