Robert L. Patz, M.D
825 Washington St, Suite 260, Norwood, Massachusetts, 02062
Dr. Robert Patz is highly regarded for his bedside manner and ability to listen to patients. Many patients feel confident in his surgical skills and appreciate that he doesn't rush appointments. The main complaints center on the office staff, with reports of rude behavior and poor communication regarding referrals and billing. It's a classic case of a great doctor hampered by a difficult administrative team.
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✓ What Works Well
- Excellent bedside manner
- Thorough and patient doctor
- On-site radiology services
✗ Areas to Improve
- Rude and unhelpful administrative staff
- Issues with referral processing
- Billing and insurance confusion
- Does Dr. Patz still perform knee surgeries?
- Why was I billed for a cancelled appointment?
Dr. Patz is a gem, but the office staff makes it hard to return.
He really listens, which is rare these days.
Great medical care, but keep a close eye on your billing statements.
- Category Health & Medical
- City Norwood
- State Massachusetts
- Postcode 02062
- Country United States
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