Robert Paul, DO
114 Sproles Dr, Suite 101, Benbrook, Texas, 76126
Dr. Paul has a very loyal patient base that appreciates his thoroughness and holistic approach to medicine. However, the office administration is a major pain point for many. Patients frequently report long wait times, difficulty reaching the office by phone, and rude interactions with the front desk staff. The administrative issues are a significant barrier to what is otherwise considered high-quality medical care.
If you have a complex issue, try to schedule your appointment for the first slot of the day to minimize wait times.
✓ What Works Well
- Thorough and holistic doctor
- Long-term patient relationships
- Knowledgeable medical care
✗ Areas to Improve
- Long wait times
- Rude and unhelpful front desk
- Difficult to reach by phone
- Why is it so hard to get a callback?
- Is Dr. Paul accepting new patients?
Dr. Paul is the best, but the staff is a nightmare.
I've been a patient for 20 years.
The office management needs a complete overhaul.
- Category Health & Medical
- City Benbrook
- State Texas
- Postcode 76126
- Country United States
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