2221 SE Ocean Blvd, Suite 200, Stuart, Florida, 34996
Dr. Roberto Lugo is highly regarded as a skilled surgeon with a warm, bubbly personality that puts patients at ease. Most patients report excellent surgical outcomes and appreciate his conservative approach to treatment. The primary pain point for this practice is the office staff, with numerous complaints about rudeness, scheduling errors, and long wait times.
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Be prepared for a wait; bring a book or something to do, as the office is often running behind schedule.
✓ What Works Well
✗ Areas to Improve
Dr. Lugo is a rock star, but his staff needs a total overhaul.
He takes the time to explain everything in layman's terms.
Great doctor, but the front desk makes you feel like a number.