260 Calkins Rd, Rochester, New York, 14623
The new facility is widely praised for being clean, modern, and efficient. Many veterans report positive experiences with their primary care teams and appreciate the professional staff. However, there are significant complaints regarding mental health access, long wait times for appointments, and administrative hurdles. It's a great facility for basic care, but specialty services can be challenging to access.
We analyze 75 public reviews for Rochester Calkins VA Clinic using our data models and filter out spam to highlight only authentic feedback.
Use the VA app for questions and pharmacy needs; it's often more reliable than calling.
✓ What Works Well
✗ Areas to Improve
Staff is outstanding.
Mental health help is lacking.
Facility is beautiful.