Health & Medical · VA Clinic

Rochester Calkins VA Clinic

260 Calkins Rd, Rochester, New York, 14623

Google Maps Updated: 19 May 2026
Authenticity Score: 81/100
About

The new facility is widely praised for being clean, modern, and efficient. Many veterans report positive experiences with their primary care teams and appreciate the professional staff. However, there are significant complaints regarding mental health access, long wait times for appointments, and administrative hurdles. It's a great facility for basic care, but specialty services can be challenging to access.

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We analyze 75 public reviews for Rochester Calkins VA Clinic using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 80/100
Admin Efficiency 55/100
Pro Tip

Use the VA app for questions and pharmacy needs; it's often more reliable than calling.

Primary care
Pharmacy services
Pros & Cons

✓ What Works Well

  • Clean and modern facility
  • Professional and friendly staff
  • Efficient primary care

✗ Areas to Improve

  • Mental health access issues
  • Long wait times
  • Administrative hurdles
Frequently Asked Questions
  • How do I get an appointment?
  • Is the facility clean?
  • Why is the wait so long?
User Feedback

Staff is outstanding.

Mental health help is lacking.

Facility is beautiful.