Rochester Eye Associates
Health & Medical · Ophthalmology

Rochester Eye Associates

2301 Lac De Ville Blvd, Rochester, New York, 14618

Google Maps Updated: 13 May 2026
Authenticity Score: 85/100
About

Rochester Eye Associates receives mixed reviews. Many patients appreciate the clinical expertise and professionalism of the doctors. However, there are frequent complaints about administrative issues, including long wait times, difficulty reaching the office by phone, and inconsistent customer service at the front desk.

Review Summary
20
Most Relevant
15
Newest
20
Highest
20
Lowest
Total Reviews Analyzed: 75
Performance Scores
Medical Expertise 88/100
Admin Efficiency 40/100
Pro Tip

If you have trouble reaching them by phone, try visiting in person or using their online portal for scheduling.

Strong clinical team
Administrative challenges
Pros & Cons

✓ What Works Well

  • Highly skilled and professional doctors
  • Comprehensive eye care services
  • Convenient optical shop on-site

✗ Areas to Improve

  • Difficult to reach by phone
  • Long wait times
  • Inconsistent front desk service
Frequently Asked Questions
  • Why is it so hard to reach the office?
  • Do you accept my insurance?
  • How long is the wait for an appointment?
User Feedback

Great doctors, terrible phone service

Professional and thorough

Frustrating administrative process

Location Details
Street: 2301 Lac De Ville Blvd
Neighborhood: Brighton
City: Rochester
State: New York
Postcode: 14618
Country: United States
Location
2301 Lac De Ville Blvd, Rochester, NY 14618
Quick Info
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