2301 Lac De Ville Blvd, Rochester, New York, 14618
Rochester Eye Associates receives mixed reviews. Many patients appreciate the clinical expertise and professionalism of the doctors. However, there are frequent complaints about administrative issues, including long wait times, difficulty reaching the office by phone, and inconsistent customer service at the front desk.
If you have trouble reaching them by phone, try visiting in person or using their online portal for scheduling.
✓ What Works Well
✗ Areas to Improve
Great doctors, terrible phone service
Professional and thorough
Frustrating administrative process