Rochester Primary Care
1349 S Rochester Rd, Suite 100, Rochester Hills, Michigan, 48307
This practice is highly regarded for its medical care, with patients praising the doctors for being attentive, thorough, and compassionate. However, there are significant and recurring complaints regarding administrative issues, including billing, phone responsiveness, and staff professionalism. It is a great choice for medical care, but patients should be prepared for potential administrative challenges.
We analyze 65 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have billing questions, try to speak with the office manager directly rather than the general phone line.
✓ What Works Well
- Attentive and thorough doctors
- Compassionate care
- Convenient location
✗ Areas to Improve
- Poor phone responsiveness
- Billing and scheduling issues
- Inconsistent staff professionalism
- Is it easy to reach them by phone?
- Are the doctors thorough?
Great medical care, poor admin.
The doctors are very attentive.
Billing can be a headache.
- Category Health & Medical
- City Rochester Hills
- State Michigan
- Postcode 48307
- Country United States
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