Rock Creek Neurosurgery
15 S 1000 E, Suite 225, Payson, Utah, 84651
The clinic receives mixed reviews, with many patients praising Dr. Farley for his surgical skill and life-changing results. Conversely, a significant number of patients report extreme difficulty in reaching the office, poor communication, and dismissive attitudes from other providers in the practice. While surgical outcomes are often reported as excellent, the administrative experience is a major pain point.
We analyze 77 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you are struggling to get a response, try using the patient portal for non-urgent communication.
✓ What Works Well
- Excellent surgical outcomes
- Dr. Farley is highly skilled
- Clear post-op instructions
✗ Areas to Improve
- Difficult to reach by phone
- Dismissive bedside manner from some staff
- Billing and referral issues
- How can I get a call back?
- Is surgery necessary for my condition?
- What is the recovery process like?
Dr. Farley gave me my life back.
Impossible to get an appointment or answer.
The staff needs to improve communication.
- Category Health & Medical
- City Payson
- State Utah
- Postcode 84651
- Country United States
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