1301 N Alpine Rd, Rockford, Illinois, 61107
This office has a long history in the community, but recent changes in ownership have left many long-time patients feeling like just a number. While the clinical care is often described as good, the administrative side—billing, scheduling, and front-desk communication—is a major pain point for many.
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✓ What Works Well
✗ Areas to Improve
Used to be great, but the new management is a mess.
Clinical staff is kind, but the front desk is a nightmare.
Great care, but the billing is a headache.