Rockford Pediatric Dentistry - Dr. Duran & Dr. Lu
1055 Featherstone Rd, Suite A, Rockford, Illinois, 61107
This office is highly regarded for its kid-friendly atmosphere and patient, gentle staff. Parents appreciate the effort made to calm anxious children. However, there are notable complaints regarding high costs, strict office policies (like not allowing parents in the room), and billing transparency issues.
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Clarify their policy on parents accompanying children in the treatment room before your first appointment.
✓ What Works Well
- Kid-friendly, beautiful office
- Excellent with anxious children
- Professional and knowledgeable doctors
✗ Areas to Improve
- High out-of-pocket costs
- Strict policies regarding parents in the room
- Billing transparency issues
- Why can't I be in the room with my child?
- Why is the cost so high compared to other dentists?
- Do they accept my insurance?
My child loves it here, but the billing is a headache.
Great care, but the policies are too rigid for some parents.
Expensive, but worth it for the quality of care.
- Category Health & Medical
- City Rockford
- State Illinois
- Postcode 61107
- Country United States
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