Health & Medical · Family Practice

Rocky Hill Family Physicians

7503 S Northshore Dr, Knoxville, Tennessee, 37919

Google Maps Updated: 13 May 2026
Authenticity Score: 72/100
About

This practice is highly polarizing. Many patients love their specific doctors, praising their thoroughness and bedside manner. However, a significant number of reviews highlight major issues with the front office staff, including rudeness, difficulty scheduling, and billing errors. It seems to be a case of great doctors hampered by poor administrative support.

Our Review Process
20
Most Relevant
18
Newest
20
Highest
20
Lowest

We analyze 78 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 70/100
Admin Efficiency 35/100
Pro Tip

Use the online patient portal for scheduling; it is often more efficient than calling the office.

Family practice group
Multiple providers
Pros & Cons

✓ What Works Well

  • Excellent, thorough doctors
  • Convenient location
  • Good patient portal

✗ Areas to Improve

  • Rude front desk staff
  • Billing and insurance issues
  • Difficulty scheduling
Frequently Asked Questions
  • Why is it so hard to get a call back?
  • Are they accepting new patients?
User Feedback

Great doctors, terrible front office

Billing is a mess

Hard to get an appointment

Location Details
Street: 7503 S Northshore Dr
Neighborhood: Rocky Hill
City: Knoxville
State: Tennessee
Postcode: 37919
Country: United States
Location
7503 S Northshore Dr, Knoxville, TN 37919
Quick Info
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