Rocky Mount Family Medical Center
804 English Rd, # 100, Rocky Mount, North Carolina, 27804
This practice has seen a significant decline in quality following a change in ownership. Patients frequently report long wait times, difficulty reaching staff, and poor communication regarding refills and referrals. While some individual providers are still well-regarded, the overall administrative experience is a major pain point.
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If you need a prescription refill, start the process at least two weeks in advance.
✓ What Works Well
- Some excellent individual providers
- Convenient location
- Professional medical staff
✗ Areas to Improve
- Poor administrative communication
- Long wait times
- Difficulty with prescription refills
- Why can't I reach anyone by phone?
- Is the practice under new management?
It has gone drastically downhill.
The doctors are great, but the staff is not.
I am looking for a new doctor.
- Category Health & Medical
- City Rocky Mount
- State North Carolina
- Postcode 27804
- Country United States
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