3910 Washington Pkwy, Idaho Falls, Idaho, 83404
Patients often appreciate the medical expertise of the doctors, but the administrative experience is frequently described as poor. Common issues include difficulty reaching staff, unreturned calls, and billing frustrations. While the clinical care is often rated highly, the operational side of the practice is a significant pain point for many.
We analyze 79 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Use the patient portal for communication, but follow up with a call if you don't hear back.
✓ What Works Well
✗ Areas to Improve
Great doctors, terrible staff
Hard to get appointments
Life-changing care