Rocky Mountain Ear, Nose and Throat Center
700 W Kent Ave, Missoula, Montana, 59801
Rocky Mountain Ear, Nose and Throat Center is a highly specialized practice with some excellent surgeons, particularly Dr. Watley. Many patients report life-changing results and praise the clinical care. However, the practice is frequently criticized for its poor administrative communication, billing errors, and a perceived lack of empathy from some staff. It's a place where the medical expertise is high, but the patient experience can be marred by administrative issues.
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✓ What Works Well
- Highly skilled and expert surgeons
- Life-changing clinical outcomes
- Comprehensive ENT services
✗ Areas to Improve
- Poor administrative communication
- Billing errors and high costs
- Some staff perceived as rude or dismissive
- Why was I billed for this?
- How do I get a return call?
Great surgeons, but the office is a mess.
Life-changing surgery, but the billing is a nightmare.
You're just a number here.
- Category Health & Medical
- City Missoula
- State Montana
- Postcode 59801
- Country United States
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