Automobile · Ford Dealership Service

Roesch Ford Service

333 W Grand Ave, Bensenville, Illinois, 60106

Google Maps Updated: 19 May 2026
Authenticity Score: 70/100
About

Roesch Ford Service has a very polarized reputation. Some customers have had excellent experiences with friendly and efficient service, while others report significant issues with communication, long wait times, and poor quality control. It seems to be a hit-or-miss experience depending on the advisor and the specific service needed.

Our Review Process
20
Most Relevant
14
Newest
20
Highest rating
20
Lowest rating

We analyze 74 public reviews for Roesch Ford Service using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 60/100
Transparency 55/100
Pro Tip

Ask for a specific service advisor who has good reviews to ensure a better experience.

Mobile service
Ford certified
Pros & Cons

✓ What Works Well

  • Friendly staff (when it goes well)
  • Mobile service options
  • Good communication (for some)

✗ Areas to Improve

  • Poor communication/follow-up
  • Long wait times
  • Inconsistent quality control
Frequently Asked Questions
  • Do they offer mobile service?
  • How long will my service take?
  • Are they honest about repair needs?
User Feedback

Hit or miss service.

Great experience with some advisors, terrible with others.

Long wait times for simple services.