1500 N James St, Rome, New York, 13440
Rome Health is a polarizing institution. While some patients report life-saving, compassionate care, particularly in maternity and emergency services, a significant number of reviews highlight severe issues with wait times, staff communication, and perceived negligence. The facility struggles with consistency, and many patients feel their concerns are dismissed. It is a vital local resource, but one that leaves many feeling frustrated.
If you have a non-life-threatening issue, be prepared for long waits and advocate clearly for your needs.
✓ What Works Well
✗ Areas to Improve
Hit or miss care quality.
Staff seems overwhelmed and stressed.
Great for some, nightmare for others.