4250 Coors Blvd SW, a, Albuquerque, New Mexico, 87121
Ron Pino's agency is highly polarized. Many long-term clients praise the office for its professionalism, kindness, and genuine care, often highlighting agents like Antonio and Ashlee for their exceptional service. However, there are significant complaints regarding poor communication, rudeness, and difficulty with claims or policy cancellations. While some feel like family, others feel ignored or misled. It is a well-established agency, but the experience seems to depend heavily on which agent you work with and the nature of your request.
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The agency is highly bilingual, which is a major benefit for the local community.
✓ What Works Well
✗ Areas to Improve
Ron and his team are like family.
Antonio is very helpful and professional.
Communication is often lacking.