Ron Tonkin Kia
19335 SE McLoughlin Blvd, Gladstone, Oregon, 97027
This dealership is a tale of two experiences. Many customers have a fantastic time with the sales team, praising the no-pressure environment and helpful staff. However, the service department receives frequent, harsh criticism for poor communication, long delays, and questionable repair quality. It's a great place to buy, but proceed with caution for service.
We analyze 75 public reviews for Ron Tonkin Kia using our data models and filter out spam to highlight only authentic feedback.
The sales team is generally highly rated, but consider other options for routine maintenance.
✓ What Works Well
- Friendly sales team
- No-pressure environment
- Smooth buying process
✗ Areas to Improve
- Poor service communication
- Long repair delays
- Inconsistent service quality
- Do you offer loaner vehicles?
- Why is my service taking so long?
- Can you match other dealer prices?
Sales team was spot on.
Service department is a total nightmare.
Great bang for the buck on the car, but service is lacking.
- Category Automobile
- City Gladstone
- State Oregon
- Postcode 97027
- Country United States
