Root River Veterinary Center
212 St Anthony St S, Preston, Minnesota, 55965
Root River Veterinary Center is widely appreciated for its small-town, personal approach to animal care. Clients frequently highlight the staff's kindness and the clinic's ability to handle both routine and emergency cases with empathy. However, there are strong negative sentiments regarding specific surgical outcomes and billing disputes, which have left some long-term clients feeling alienated.
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They are one of the few local clinics that offer specialized care for exotic pets like rabbits.
✓ What Works Well
- Personalized small-town care
- Knowledgeable and gentle staff
- Good availability for emergencies
✗ Areas to Improve
- Serious concerns regarding surgical competence
- Billing disputes
- Inconsistent communication during crises
- Do you have an exotics specialist on staff?
- What is your policy for new client intake?
Staff treats pets like their own
Very affordable for specialized procedures
Follow-up calls are a nice touch
- Category Health & Medical
- City Preston
- State Minnesota
- Postcode 55965
- Country United States
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