Rooter Hero Plumbing & Air
4650 Arrow Hwy, Montclair, California, 91763
Customer experiences are polarized. Many praise individual technicians for being helpful, professional, and efficient during emergencies. However, a significant number of reviewers report aggressive upselling, high-pressure sales tactics, and poor communication regarding pricing. Some customers feel they were scammed or overcharged for simple fixes. While some find them to be a hero in a crisis, others warn to get a second opinion.
We analyze 78 public reviews for Rooter Hero Plumbing & Air using our data models and filter out spam to highlight only authentic feedback.
Always get a second quote if the initial estimate seems unusually high for a simple clog.
✓ What Works Well
- Fast emergency response
- Some highly skilled technicians
- Available on holidays and weekends
✗ Areas to Improve
- Aggressive upselling tactics
- Lack of transparent pricing
- Poor follow-up from management
- Why is the quote so high?
- Do you offer second opinions?
- Is the work guaranteed?
Technician was great, but the management is pushy.
Got a second opinion and saved thousands.
They came out on a holiday which was a lifesaver.
- Category Home Services
- Neighborhood Montclair
- City Montclair
- State California
- Postcode 91763
- Country United States
