Roper St. Francis Mount Pleasant Hospital
3500 N Hwy 17, Mount Pleasant, South Carolina, 29466
Roper St. Francis Mount Pleasant Hospital receives high marks for its clean facilities and professional surgical teams. Many patients report excellent experiences with specific surgeons and nursing staff, noting a high standard of care. Conversely, there are significant complaints regarding the ER wait times, billing department errors, and communication gaps between staff and families. It is a mixed bag where surgical outcomes are often great, but administrative processes can be a headache.
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Use the MyChart portal for pre-check-in to save time on diagnostic appointments.
✓ What Works Well
- Excellent surgical care
- Clean and modern facilities
- Professional nursing staff
✗ Areas to Improve
- Long ER wait times
- Billing and insurance issues
- Communication gaps
- Why is the billing department so difficult?
- How long is the wait in the ER?
Great surgical experience.
ER wait times are unacceptable.
Billing department needs better coordination.
- Category Health & Medical
- City Mount Pleasant
- State South Carolina
- Postcode 29466
- Country United States
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