Roper St. Francis Physician Partners Coastal Cardiology
1033 St Andrews Blvd, Charleston, South Carolina, 29407
Coastal Cardiology is generally well-regarded for its medical expertise and friendly staff. Patients appreciate the thoroughness of the doctors and the efficient office flow. However, there are significant complaints regarding administrative support, specifically with phone communication and insurance follow-ups, which can be a major source of frustration for patients.
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Use the patient portal for communication, as phone lines can be difficult to navigate.
✓ What Works Well
- Thorough and knowledgeable doctors
- Friendly and efficient staff
- Minimal wait times
✗ Areas to Improve
- Poor phone communication
- Inconsistent insurance follow-up
- Difficult to schedule appointments
- How do I reach the office?
- Are they accepting new patients?
- How is the follow-up care?
Doctors are exceptional
Support staff is horrific
Efficient but hard to reach
- Category Health & Medical
- City Charleston
- State South Carolina
- Postcode 29407
- Country United States
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