7350 Van Dusen Rd, Suite 390, Laurel, Maryland, 20707
This practice has a polarized reputation. While many patients appreciate the medical expertise of the doctors, there are frequent, intense complaints regarding the front desk staff, particularly regarding rudeness and unprofessionalism. Administrative issues, such as record requests and billing, are significant pain points for many.
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If you have administrative issues, try to document your requests and follow up in writing.
✓ What Works Well
✗ Areas to Improve
Doctors are great, staff is not
Billing is a nightmare
Hard to get through on the phone