Roseville Kia Service
110 Automall Dr, Roseville, California, 95661
Roseville Kia Service has a very mixed reputation. Many customers love the service advisors, particularly Joy, and appreciate the warranty work and competitive pricing. However, there are numerous complaints about long wait times, poor communication, and rude staff. Some customers feel the service department is disorganized and that appointments don't guarantee timely service. It seems to be a shop where your experience heavily depends on which advisor you get.
We analyze 74 public reviews for Roseville Kia Service using our data models and filter out spam to highlight only authentic feedback.
Always confirm your appointment details and ask for an estimated completion time in writing.
✓ What Works Well
- Helpful service advisors
- Competitive pricing
- Good warranty support
✗ Areas to Improve
- Long wait times
- Poor communication
- Rude staff members
- Do you provide loaner cars?
- How long will my recall service take?
- Why is it so hard to get an appointment?
Ask for Joy, she's the best.
Appointments don't seem to matter here.
Great for warranty work.
- Category Automobile
- Neighborhood Roseville
- City Roseville
- State California
- Postcode 95661
- Country United States
