Rosin Eyecare - Berwyn
6235 W Cermak Rd, Berwyn, Illinois, 60402
The clinical care provided by the doctors is generally well-regarded, with many patients appreciating the thorough exams. However, the administrative side of the practice is a major pain point. Patients frequently report difficulty reaching the office by phone, long wait times, and rude or unhelpful front desk staff.
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✓ What Works Well
- Knowledgeable and thorough doctors
- Good selection of frames
- Clean exam rooms
✗ Areas to Improve
- Extremely difficult to reach by phone
- Rude or dismissive front desk staff
- Long wait times for appointments
- Why can't I get anyone on the phone?
- Are there hidden fees for prescriptions?
Doctors are great, but the front office needs a total overhaul.
Expect to spend a long time waiting for your turn.
Billing and insurance communication is very frustrating.
- Category Health & Medical
- City Berwyn
- State Illinois
- Postcode 60402
- Country United States
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