Rosin Eyecare - Glen Ellyn
698 Roosevelt Rd, Glen Ellyn, Illinois, 60137
This location has a loyal following, with many patients praising Dr. Torson for his expertise and the staff for their friendliness. However, there are recurring complaints about poor customer service, billing errors, and long wait times for glasses. It seems like a place where the clinical care is strong, but the administrative side can be frustrating.
We analyze 75 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
The retinal imaging machine is a great alternative to dilation if you want to avoid the drops.
✓ What Works Well
- Knowledgeable doctor
- Friendly staff
- Thorough exams
✗ Areas to Improve
- Poor customer service
- Billing errors
- Long wait times for glasses
- Why are my glasses taking so long?
- How do I resolve billing issues?
Dr. Torson is great, but the staff is frustrating.
Very thorough and informative.
Customer service needs improvement.
- Category Health & Medical
- City Glen Ellyn
- State Illinois
- Postcode 60137
- Country United States
readers daily.