1917 Cherry Ln, Northbrook, Illinois, 60062
This practice has a very mixed reputation. Many patients praise the doctors for their expertise and the quality of their eye care. However, there is a significant amount of negative feedback regarding the administrative side, including poor communication, long wait times, and billing issues. It seems like a place where the medical care is good, but the administrative experience can be very frustrating.
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Keep detailed records of all your appointments and billing communications, as the office can be disorganized.
✓ What Works Well
✗ Areas to Improve
Doctors are great, admin is a disaster
Very thorough and patient-centered care
Scheduling is a major frustration