3580 Sheridan Dr, Suite 150, Amherst, New York, 14226
This practice is a mixed bag. Many patients love the doctors, especially for pediatric care, and find them knowledgeable and kind. However, the administrative side is a major source of frustration. Long hold times, scheduling errors, and rude front desk staff are frequently mentioned. It's a place where you get good medical care, but you have to be prepared for a difficult administrative experience.
Use the online portal for scheduling if possible, and be prepared for long wait times.
✓ What Works Well
✗ Areas to Improve
Great doctors, but the office is a nightmare
Excellent care for kids
Administrative side needs serious improvement