Automobile · General Auto Repair

Ross & Greenville Automotive

11051 Garland Rd, Dallas, Texas, 75218

Google Maps Updated: 19 May 2026
Authenticity Score: 75/100
About

Ross & Greenville Automotive is a well-regarded shop known for its honest, fair-priced work. Many customers appreciate the family-owned atmosphere and the fact that they don't try to upsell unnecessary repairs. However, there are recurring complaints about communication, with some customers feeling left in the dark about their vehicle's status. It's a great place for quality work at a good price, provided you're willing to stay on top of them for updates.

Our Review Process
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Most Relevant
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Newest
20
Highest rating
16
Lowest rating

We analyze 75 public reviews for Ross & Greenville Automotive using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 78/100
Transparency 70/100
Pro Tip

Be proactive and call them for updates; they are busy but do good work.

Family-owned
Fair pricing
Pros & Cons

✓ What Works Well

  • Honest and fair pricing
  • High-quality workmanship
  • Family-owned and friendly

✗ Areas to Improve

  • Poor communication/updates
  • Wait times can be long
  • Some reports of unprofessional behavior
Frequently Asked Questions
  • Do they offer a warranty on repairs?
  • How do I get an update on my car?
  • Is it cheaper than the dealership?
User Feedback

Great work, but stay on top of them for updates.

Honest mechanics, hard to find.

Fair prices, quality work.