3138 State St, Medford, Oregon, 97504
Patients consistently rave about the warm, welcoming atmosphere and the genuine care provided by Dr. Rothfus and her team. Many reviewers highlight the staff's ability to ease dental anxiety, often mentioning specific hygienists by name for their gentle touch. The office is frequently described as state-of-the-art and comfortable, with thoughtful amenities like Netflix on the ceiling. While the vast majority of feedback is glowing, a few isolated complaints regarding insurance billing and occasional communication gaps exist.
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✓ What Works Well
✗ Areas to Improve
The team is spot on with making nervous patients feel at ease.
Dr. Rothfus is incredibly thorough and doesn't rush procedures.
The office staff is welcoming and makes the transition between providers easy.