Rothman Orthopaedics - Winter Park
255 N Lakemont Ave, Suite 207, Winter Park, Florida, 32792
The clinical care at this location is often described as excellent, with many patients praising the surgeons and PAs for their expertise. However, the administrative side is a major pain point. Patients frequently report long wait times, rude front desk staff, and significant billing issues. It is a classic case of great doctors hampered by a frustrating office system. If you can get past the front desk, the medical care is often top-notch.
We analyze 77 public reviews for Rothman Orthopaedics - Winter Park using our data models and filter out spam to highlight only authentic feedback.
Always bring a paper copy of your referrals and insurance info, and be prepared to follow up on billing statements immediately.
✓ What Works Well
- Highly skilled surgeons and PAs
- Thorough explanations of conditions
- Clean and modern facility
✗ Areas to Improve
- Poor front desk customer service
- Long wait times for appointments
- Billing and insurance processing errors
- Why is my bill so high?
- How do I get a hold of the billing department?
- Why was my appointment cancelled without notice?
Great doctors, terrible office staff
Expect long waits even with an appointment
Medical care is good, but the admin side is a nightmare
- Category Health & Medical
- Neighborhood Winter Park
- City Winter Park
- State Florida
- Postcode 32792
- Country United States
