Rothman Orthopaedics
3300 Tillman Dr, 2nd Floor, Bensalem, Pennsylvania, 19020
Patients generally praise the clinical staff for their expertise and bedside manner, often highlighting specific PAs and doctors. However, the administrative and billing departments are a major pain point, with many reports of surprise bills and poor communication. While the medical care is often described as top-notch, the office management struggles to keep up with the patient volume. It is a mixed bag where the doctors shine but the back-office operations often fall short.
Always verify your insurance coverage and billing codes directly with your provider before any procedure to avoid surprise charges.
- Highly skilled medical staff
- Effective surgical outcomes
- Clean and well-maintained facilities
- Incompetent billing department
- Long wait times for appointments
- Poor communication regarding insurance
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Why am I receiving a surprise bill years later?
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How do I reach the billing department?
Clinical care is spot on
Billing is a nightmare
Front desk staff can be argumentative
- Category Health & Medical
- City Bensalem
- State Pennsylvania
- Postcode 19020
- Country United States
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