2400 Maryland Rd, Suite 20, Willow Grove, Pennsylvania, 19090
Rothman Orthopaedics in Willow Grove is a large, efficient practice with many highly skilled doctors. Patients often praise the clinical care and surgical outcomes. However, the sheer size of the practice leads to complaints about administrative hurdles, long wait times, and a feeling of being treated like a number rather than a person.
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Use the online portal for scheduling, but be prepared to follow up by phone for complex billing issues.
✓ What Works Well
✗ Areas to Improve
The doctors are great, but the front desk is hit or miss.
Efficient, but feels like an assembly line.
Great surgical outcomes.