Roto-Rooter Plumbing & Water Cleanup
1095 Nimitzview Dr, #404, Cincinnati, Ohio, 45230
Roto-Rooter in Cincinnati receives highly polarized reviews. Many customers praise individual technicians for their professionalism, efficiency, and kindness, especially in emergency situations. However, there are numerous complaints about poor office communication, missed appointments, and high pricing. It appears to be a company where the quality of the individual technician is high, but the administrative support is often lacking.
We analyze 74 public reviews for Roto-Rooter Plumbing & Water Cleanup using our data models and filter out spam to highlight only authentic feedback.
If you have a positive experience with a specific technician, ask for them by name for future service calls.
✓ What Works Well
- Skilled and professional individual technicians
- Fast emergency response for some
- Effective at solving complex plumbing issues
✗ Areas to Improve
- Poor office communication and scheduling
- High pricing for services
- Missed appointments and lack of follow-up
- Do you offer 24/7 emergency service?
- How do you calculate your pricing?
- What is your policy on missed appointments?
The technician was great, but the office is a mess.
Very expensive for the time spent.
They missed my appointment twice.
- Category Home Services
- Neighborhood Cincinnati
- City Cincinnati
- State Ohio
- Postcode 45230
- Country United States
