Roto-Rooter Plumbing & Water Cleanup
3000 Harris Ave, Norwood, Ohio, 45212
Roto-Rooter is a classic 'big brand' experience. Customers often appreciate the speed and availability, especially for emergency situations. However, there is a strong sentiment that the company is overpriced and uses high-pressure sales tactics to upsell expensive repairs. While many technicians are praised for being friendly and effective, others are criticized for lack of experience or poor communication. It is a reliable choice for a quick fix, but customers often feel they pay a premium for the brand name.
We analyze 77 public reviews for Roto-Rooter Plumbing & Water Cleanup using our data models and filter out spam to highlight only authentic feedback.
Always ask for a second opinion if they recommend a major, expensive repair.
✓ What Works Well
- Fast response time for emergencies
- Available 24/7
- Technicians are generally polite and professional
✗ Areas to Improve
- Very expensive compared to local plumbers
- High-pressure sales tactics for upselling
- Inconsistent quality of work
- Why is the service fee so high?
- Do I really need this expensive repair?
- Can I get a second opinion?
They fixed it fast, but it cost a fortune.
They tried to sell me a whole new system.
Good for an emergency, but shop around for other work.
- Category Home Services
- Neighborhood Norwood
- City Norwood
- State Ohio
- Postcode 45212
- Country United States
