Roto-Rooter Plumbing & Water Cleanup
Home Services · Plumbing

Roto-Rooter Plumbing & Water Cleanup

311 E Market St, #30, Lima, Ohio, 45801

Google Maps Updated: 20 May 2026
Authenticity Score: 50/100
About

This company has a very poor reputation, with numerous complaints about missed appointments, poor communication, and high prices. While some customers have had positive experiences with specific technicians, the overall sentiment is overwhelmingly negative. Many customers feel they were overcharged and that the work was not done correctly, leading to a loss of trust in the company.

Our Review Process
20
Most Relevant
14
Newest
20
Highest rating
20
Lowest rating

We analyze 74 public reviews for Roto-Rooter Plumbing & Water Cleanup using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Professionalism 40/100
Communication 35/100
Pro Tip

Always get a second opinion and a clear, written estimate before agreeing to any major work.

Plumbing & Drain
Emergency Service
Pros & Cons

✓ What Works Well

  • Some skilled and friendly technicians
  • Fast response for some emergencies

✗ Areas to Improve

  • Frequent missed appointments
  • Poor communication and follow-up
  • High prices and perceived overcharging
Frequently Asked Questions
  • Why did they miss my appointment?
  • Are their prices fair?
  • Do they stand behind their work?
User Feedback

They wasted my whole day.

The price was double what other companies charged.

I'll never use them again.