Roto-Rooter Plumbing & Water Cleanup
1123 Emerson St, UNIT 209, Evanston, Illinois, 60201
Roto-Rooter is a classic 'hit or miss' service provider. When you get a good technician, the work is fast and effective. However, the company is frequently criticized for high pricing, aggressive sales tactics, and poor communication from the office. Many customers feel like they are being overcharged for simple jobs.
We analyze 76 public reviews for Roto-Rooter Plumbing & Water Cleanup using our data models and filter out spam to highlight only authentic feedback.
Always ask for a clear, itemized quote before any work begins, and don't be afraid to ask for a second opinion.
✓ What Works Well
- Fast emergency response
- Skilled and friendly individual technicians
- Available 24/7
✗ Areas to Improve
- Very high pricing
- Aggressive upselling
- Poor office communication and scheduling
- Why is the price so much higher than local plumbers?
- Are the technicians on commission?
- How do I get a refund for poor service?
Great for emergencies, but be prepared to pay a premium.
Technicians are good, but the company feels like a money-grab.
Communication is a major weak point.
- Category Home Services
- Neighborhood Evanston
- City Evanston
- State Illinois
- Postcode 60201
- Country United States
